Privacy Policy
This Privacy Policy explains how Wainfen Holdings collects, uses, and protects information when you visit wainfenholdings.com or contact us.
Introduction
Wainfen Holdings ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through the website wainfenholdings.com (the "Website"), how we use it, and the choices available to you. This Website does not include any on-site contact forms, account registration, or payment processing — enquiries are made by email — which keeps the personal data we collect through the Website itself to a minimum.
Information We Collect
Information you provide directly: if you email us (for example via office@wainfenholdings.com) or otherwise contact us to enquire about a service, we receive whatever information you choose to include, such as your name, email address, phone number, and the details of your enquiry. Information collected automatically: like most websites, our hosting provider automatically logs standard technical information such as your IP address, browser type, device type, and the pages you visit, for security and website-performance purposes. We do not currently use analytics or advertising tracking scripts on this Website.
Cookies and Third-Party Content
This Website does not set analytics or advertising cookies. It does load web fonts (Playfair Display and Inter) from Google Fonts, a third-party service operated by Google. Loading these fonts causes your browser to make a request to Google's servers, which may receive your IP address as part of that request, in accordance with Google's own privacy policy. If we introduce analytics, advertising, or other tracking technologies in the future, we will update this Privacy Policy and, where required by law, request your consent.
How We Use Your Information
We use the information you send us to respond to your enquiry, prepare quotations, and, where you choose to engage us, to deliver the business registration, accounting, tax, visa, legal, or other services you have requested. We do not use your information for automated decision-making or profiling, and we do not sell your personal information to third parties.
How We Share Information
We do not sell or rent your personal information. We may share information with: Government authorities and institutions in Cameroon (such as the CFCE, tax administration, or immigration authorities), where necessary to carry out a service you have engaged us for, such as company registration or a visa application. Professional partners or subcontractors who assist us in delivering a specific service, under confidentiality obligations consistent with this Policy. Service providers who support our operations, such as our website host and email provider, acting on our instructions. We may also disclose information where required by Cameroonian law or a valid legal request.
Data Retention
We retain enquiry and client correspondence for as long as reasonably necessary to respond to you, deliver the relevant service, and meet our legal, accounting, and regulatory obligations under Cameroonian law, after which it is deleted or anonymized.
Your Rights
Depending on applicable law, you may have the right to ask us what personal information we hold about you, to request that we correct inaccurate information, or to request that we delete information we no longer need to retain. To exercise any of these rights, contact us at office@wainfenholdings.com. We will respond within a reasonable time.
Data Security
We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This Website and our services are directed at businesses and adults. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The version published on this page applies from its date of publication.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at office@wainfenholdings.com, Douala, Cameroon.